venerdì , 20 gennaio 2017

Offerta di Lavoro – Amazon Social Media Specialist – Internship

Descrizione del lavoro

The Amazon Consumer Marketing team is seeking an intern to support its free social media effort in Italy and Spain. If you’d like to create and manage social media content that engages with and delights Amazon customers across Spain and Italy, then we want you to come join us and help make our presence in social media improve our customer experience.

In this role, you will be responsible, in alignment with your manager, of the planning, creation and delivery of content relevant for our customers, as well as of the management of one of the largest social communities in Spain, with over 1.6 MM fans, and Italy, with 4.2 MM fans. You will also be responsible of measuring the impact of our social media effort, reporting on relevant KPIs that will inform ongoing content decisions. You will also work internally with Customer Service (CS) to ensure all customer requests are promptly and correctly addressed. Last but not least, you’ll be responsible to explore and report on new opportunities in the social media space.

You Will Be Responsible For
· Define the social media content calendar for social media platforms in Italy and Spain
· Plan, create and publish on our social media channels
· Monitor KPIs and report on the performance of our social media presence
· Coordinate the delivery of content provided by external teams
· Work internally with customer services to ensure that all customer requests (enquiries / complaints) are responded to
· Explore and report on new opportunities in the social media space that Amazon could explore
· Ideate, coordinate and execute competitions, whilst aligning with internal stakeholders
What’s in it for you

Experience working with Amazon, one of the largest e-tailers in the world, and one of the largest fan bases in Spain and in Italy
· Full ownership of project: from planning to delivery of the content, to measurement of the impact
· Opportunity to make a difference by driving the adoption of new social media platforms
· Working and learning from a team of international professionals

BASIC QUALIFICATIONS

· Recently attained a Bachelor’s degree or students enrolled in a Master degree but with full time availability – studies with an emphasis in Advertising , Statistics or Business preferred
· An active interest in social media
· An understanding of main social media platforms and curiosity for emerging social media platforms
· Good analytical skills
· Strong attention to detail
· Strong organizational skills
· Ability to multi-task effectively
· Good, working knowledge of English

PREFERRED QUALIFICATIONS

+ Knowledge of Spanish would be a plus
+ Knowledge of SQL

Job ID: 442132

About Paolo Bruno

IT Architect, Big Data and HR Consultant, Blogger per professione, Social addicted per natura. Attualmente vivo diviso tra Milano e San Francisco.

Leggi anche ...

9

Offerta di Lavoro – Intesa Sanpaolo Information Technology

Descrizione del lavoro Crea il tuo futuro insieme a noi L’Information Technology Dept. di Intesa …

Commenta per primo!